About
Property management—the Vermont way
Vermont is a special place, with both scenic properties and a community that balances self-reliance and caring for one another. We reflect those values in the way we do business.
We believe in ourselves, and we believe in each other. Our diverse and talented team know the value of a strong work ethic and a sound ethical compass. We take pride in our work, and the result is a strong connection between the people and properties we manage.
Small-sized company. Big-sized impact.
Having grown from a small team to an operation with three offices and a portfolio of half a million square feet of property, we’ve learned a thing or two about the dance between vision and determination. A singular focus on meeting our clients has been forged into our ethos.
Why enter the Circle?
Our experience has taught us that success is measured not only in short-term balance sheets, but also in achieving long-term, strategic goals. Our dedicated staff and wide range of professional services provide peace of mind that the risks of owning a property will be rewarded.
We meet our clients where they are.
We embrace the knowledge and insights that our clients bring as the starting point to achieve the best interests of each property or community we manage.
Our People
Stephanie J. Gilbert
President
Stephanie is the President of Full Circle and manages client financial reporting. Stephanie brings a wealth of knowledge and skills to Full Circle from her twenty years’ experience as the COO and Executive Vice President of Coburn & Feeley Property Management, Inc. where she managed hundreds of residential and commercial properties while overseeing business operations and strategy.
Ariana Borah
Property Manager
Ariana Borah serves as a property manager for the Association Services team at Full Circle Property Management. With a Bachelor of Science degree from Keene State College and a Certificate in Project Management from the University of Vermont, Ariana brings a diverse background in administrative and project management roles.
Her experience in coordinating time-sensitive projects and managing multiple demands in high-pressure environments allows her to provide exceptional service to the associations she oversees.
Cintry R. Burns
Property Manager
Taft Farm Senior Living Community
Cintry came to Full Circle with over 25 years of financial and administrative management experience in Manhattan, New York. Cintry graduated cum laude from Montserrat College with a Bachelor of Education degree and is fluent in English and French.
Cintry likes to travel within the US and abroad. She loves spending time with family and friends. Cintry enjoys learning new things. Currently, she is learning Swahili.
Jessica Flemings
Accounting Specialist
Accounts Receivable & Accounts Payable
Jessica brings extensive experience in both accounts receivable and accounts billable positions. Jessica is also a customer service expert who has learned to navigate complex regulatory and confidentiality environments throughout her career.
Hannah Hale
Assistant Property Manager
Hannah Hale joins Full Circle Property Management as an Assistant Property Manager on the Resident Services team. With a Bachelor of Science degree from Northern Michigan University, Hannah brings a strong foundation in customer service, communication, and conflict resolution.
Her prior experience as an Assistant Community Manager involved managing resident inquiries, addressing billing concerns, and overseeing leasing processes, making her well-equipped to support the needs of Full Circle’s residents. Hannah is committed to fostering positive relationships and maintaining a high level of professionalism while ensuring a smooth and supportive experience for residents.
Jesse Lee
Property Manager
Association Services
Jesse completed his Bachelor of Arts at the University of Vermont and brings extensive experience in the local Vermont non-profit and governmental housing industry. He has been working in property management for nearly 10 years with a variety of roles in both Addison County and Chittenden County.
Rae N. Rappold
Property Manager
Pinecrest at Essex Senior Living Community
Rae has 20+ years of experience in both commercial and residential property management. Rae is a native Vermonter who settled into a career of property management after many years in the skiwear industry.
When away from the job, family comes first. Rae loves to cook for family and friends. Cooking is a passion for her. Basketball, both UVM Men’s Basketball and watching the talents of her grandchildren on the courts is a favorite pastime.
Audrey Wilbur
Administrative Assistant
Accounts Receivable & Administrative Support
Audrey graduated cum laude from the University of Vermont where she obtained a Bachelor of Arts in English. She has experience in marketing and communications, and she spends her free time reading, writing, and studying historical fashion.
Audrey provides administrative support to both our association and residential property manager teams while assisting the Accounting division with ongoing projects.
Caleb D. Gilbert
Strategic Operations Advisor
Caleb is a seasoned professional with 20 years of experience in operations, training, and development within the non-profit and governmental sectors. A graduate of the University of Vermont with both a B.A. and M.Ed. degree earned, he brings a broad range of skills and knowledge to his role. Caleb also holds the SHRM Certified Professional (CP) designation, demonstrating his capacity as a human resources professional.
In his role within the company, Caleb provides strategic guidance and leadership support, primarily focusing on special projects and refining systems and processes to encourage a culture of continuous improvement.
A note from our founder
It ends how it begins
Full Circle Property Management is not just a company. It’s also a passion of mine that is rooted in housing knowledge and experience that spans decades. My housing career began when I accepted a position with a multi-state property management firm located in central Florida. Later, my experience was deepened at a large-scale, affordable housing development in Burlington, Vermont. Then, I transitioned into a leadership role as the Vice President of Operations for that same firm specializing in commercial spaces, multifamily rentals, and independent senior living communities throughout Vermont.
Along the way, I learned to appreciate a saying that still guides me today: it ends how it begins.
Successful property management means understanding the implications of our actions, but it also means understanding the big picture before we start even the smallest of projects.
At Full Circle Property Management, we listen before we lead. Our team moves carefully at first to get to know the people and places that we have been trusted to manage. Whether that means reviewing rental applications, HOA or COA bylaws, or complying with permitting regulations – it’s a principle of mine to do things the right way and for the right reason.
