Property management—the Vermont way
Vermont is a special place, with both scenic properties and a community that balances self-reliance and caring for one another. We reflect those values in the way we do business.
We believe in ourselves, and we believe in each other. Our diverse and talented team know the value of a strong work ethic and a sound ethical compass. We take pride in our work, and the result is a strong connection between the people and properties we manage.
Small-sized company. Big-sized impact.
Having grown from a small team to an operation with three offices and a portfolio of half a million square feet of property, we’ve learned a thing or two about the dance between vision and determination. A singular focus on meeting our clients has been forged into our ethos.
Why enter the Circle?
Our experience has taught us that success is measured not only in short-term balance sheets, but also in achieving long-term, strategic goals. Our dedicated staff and wide range of professional services provide peace of mind that the risks of owning a property will be rewarded.
We meet our clients where they are.
We embrace the knowledge and insights that our clients bring as the starting point to achieve the best interests of each property or community we manage.
Stephanie J. Gilbert
Stephanie is the President of Full Circle and manages client financial reporting. Stephanie brings a wealth of knowledge and skills to Full Circle from her twenty years’ experience as the COO and Executive Vice President of Coburn & Feeley Property Management, Inc. where she managed hundreds of residential and commercial properties while overseeing business operations and strategy.
Cintry R. Burns
Taft Farm Senior Living Community
Cintry came to Full Circle with over 25 years of financial and administrative management experience in Manhattan, New York. Cintry graduated cum laude from Montserrat College with a Bachelor of Education degree and is fluent in English and French.
Cintry likes to travel within the US and abroad. She loves spending time with family and friends. Cintry enjoys learning new things. Currently, she is learning Swahili.
Assistant Property Manager
Resident Services & Pinecrest at Essex Senior Living Community
Roxanne brings a range of experience in both commercial property management and retail store operations. She is a proven team leader who won awards and helped improve the bottom line at several different companies in the greater Colorado Springs area before relocating back to her home state of Vermont.
Accounts Receivable & Accounts Payable
Jessica brings extensive experience in both accounts receivable and accounts billable positions. Jessica is also a customer service expert who has learned to navigate complex regulatory and confidentiality environments throughout her career.
Scott brings several years of maintenance and supervisory experience to his role at Full Circle. Prior to joining our team, he helped troubleshoot service issues in commercial and professional settings at a large VT based tech company.
Scott holds a Bachelor of Arts degree from the University of Vermont, and he considers himself a creative problem solver who recently built his own tiny house and was the 2018 New England Region Stock RWD Rallycross Champion.
Jesse completed his Bachelor of Arts at the University of Vermont and brings extensive experience in the local Vermont non-profit and governmental housing industry. He has been working in property management for nearly 10 years with a variety of roles in both Addison County and Chittenden County.
Lead Property Manager
Before joining Full Circle, Addy spent 4 years as a trusted property manager at one of Burlington’s largest property owners. Addy also owns her own investment property located in Burlington, Vermont. In her free time, she enjoys spending time outdoors with her husband, son and dog.
Rae N. Rappold
Pinecrest at Essex Senior Living Community
Rae has 20+ years of experience in both commercial and residential property management. Rae is a native Vermonter who settled into a career of property management after many years in the skiwear industry.
When away from the job, family comes first. Rae loves to cook for family and friends. Cooking is a passion for her. Basketball, both UVM Men’s Basketball and watching the talents of her grandchildren on the courts is a favorite pastime.
Shannon obtained a Bachelor of Science degree from Carlow University in Pittsburg, PA. Shannon has a range of professional experience in the real estate industry and was a successful small business owner in Vermont before joining Full Circle Property Management.
Accounts Receivable & Administrative Support
Audrey graduated cum laude from the University of Vermont where she obtained a Bachelor of Arts in English. She has experience in marketing and communications, and she spends her free time reading, writing, and studying historical fashion.
Audrey provides administrative support to both our association and residential property manager teams while assisting the Accounting division with ongoing projects.
A note from our founder
It ends how it begins
Full Circle Property Management is not just a company. It’s also a passion of mine that is rooted in housing knowledge and experience that spans decades. My housing career began when I accepted a position with a multi-state property management firm located in central Florida. Later, my experience was deepened at a large-scale, affordable housing development in Burlington, Vermont. Then, I transitioned into a leadership role as the Vice President of Operations for that same firm specializing in commercial spaces, multifamily rentals, and independent senior living communities throughout Vermont.
Along the way, I learned to appreciate a saying that still guides me today: it ends how it begins.
Successful property management means understanding the implications of our actions, but it also means understanding the big picture before we start even the smallest of projects.
At Full Circle Property Management, we listen before we lead. Our team moves carefully at first to get to know the people and places that we have been trusted to manage. Whether that means reviewing rental applications, HOA or COA bylaws, or complying with permitting regulations – it’s a principle of mine to do things the right way and for the right reason.