Property Management

Property management solutions tailored to your needs

The people and properties we serve are unique, but all our clients have access to our full range of services. Whether it’s finance reports and accounting, maintenance, project management, leasing, or any other service we offer – learn more about how our team can help meet the needs of your commercial condo association, planned community, homeowner’s association, multifamily rental, or commercial property.

Condo Property Management Solutions

Personalized account management

One of our resident managers will be personally assigned to your account to build knowledge and understanding of your residential or commercial community’s needs while growing trust with neighbors, but the support doesn’t end there.

When it comes to communication, our team-based, workflow management approach provides transparency and accountability. To-dos, projects, and even individual emails are categorized and tracked so that everybody in your community can be heard.

A digital bridge to your community’s civic future

Our virtual meeting software fosters engagement in the civic side of your condo community. Ease and accessibility of virtual meetings raises awareness of community issues and improves consensus-making around important budgets and community votes.

Each resident gains access to a resident portal where you can make online payments or access your account statements and governing documents.

Sharing our knowledge to ease pandemic burdens

The pandemic caused many families and homeowners to experience economic impacts and fall behind on their payments. Delinquencies create ripple effects for the entire community and can lead to bigger expenses later if swift action isn’t taken.

We’re well-versed in government and nonprofit services, like payment easements and deferment options, tax subsidies for families, and back payment forgiveness programs for homeowners. Our property team plays a crucial role in helping individual renters, condo owners, associations, and multifamily residential owners facing these difficult circumstances to find solutions and ease the burden for everyone involved.

Legal expertise to save you time and money

We help owners navigate complicated legal and financial disputes, including Act 250 permitting. Our property management team has extensive experience reviewing governing documents and local zoning laws, helping you avoid costly attorney fees.

We recently helped two separate condo associations save more than $100,000 in immediate project costs. One of these involved a disagreement with an adjoining landowner, and our up-front fact finding helped avoid costly litigation so that each party could arrive at a mutually agreeable compromise.

Residential & Multi-Family Property Management Solutions

Our 24/7 on call maintenance pager provides assurances for owners and residents

Non-emergency and routine maintenance is competitively bid by an evolving list of licensed and insured professionals to keep costs down and quality high. All maintenance charges get reviewed for accuracy, and invoices and labor are carefully detailed on monthly account statements.

We succeed when you succeed

We structure our residential rental management contracts to reward full occupancy while minimizing vacancies and other revenue shortfalls. Owners can rest assured that we have skin in the game and will work hard to make you successful.

Return on investment for repairs & renovations

Our decades of industry experience with overseeing construction projects helps to maximize your potential rent while attracting the best tenants. From small scale, cosmetic improvements to large scale structural renovations — we provide owners with options that fit their budget while paying attention to the impact that property improvements can have on your bottom line.

Leasing done right

Lean back and let our rental application team attract, screen, select, and show your rentals with fairness and consistency. Our uniform application review guidelines ensure that tenants have suitable income, background, and rental experience, and our commitment to Fair Housing Guidelines solidifies your investment property as an important and respected pillar of your community.

Reassurance during property inspections

Property owners won’t be alone as you face the oversight of city officials, inspectors, or code enforcement officers. You will benefit from our strong working relationships and reputation with local officials as you navigate conversations about compliance in the ever changing world of code enforcement.

Facilities & culture ambassador for larger residential or mixed-use communities

One of our specially trained resident managers can build your community culture while improving the customer experience of residential or commercial tenants.

Whether it’s scheduling activities at one of our senior living communities, providing oversight and inspections at student and multi-family housing properties, our property management team will keep communities aligned with your larger vision for the property.

Commercial Property Management Solutions

A curated list of specialty contractors and suppliers on standby

Renovations, logistics planning, and daily operations are an ongoing challenge for commercial clients. Our maintenance team will oversee and coordinate your construction projects, and our network of connections can minimize supply chain disruptions for item purchasing of Furniture, Fixtures, and Equipment (FF&E) and Operating Supplies and Equipment (OS&E).

Customer service and accounting expertise for owners and occupiers alike

Community Assessed Maintenance (CAM) payments and account statements are clear and accessible through a resident portal uniquely designed for commercial customers. We have options to provide budget forecasting and a full range of accounting services for clients with larger or complicated portfolios.

Don’t let a lack of supplies disrupt your business

Supply chain disruptions and high demand for contractors have become the new norm. Facilities supplies and repairs that used to be simple and behind-the-scenes are now front-and-center concerns. This issue can take your focus away from your business while impacting customer perceptions of your brand.

Partnering with us places our clients at an advantage. Our maintenance team and relationships with suppliers and local contractors will help minimize these disruptions.

We’re Full Circle for a reason

What to expect when you partner with us

Rent & Fee Collection

Our online invoicing system sends reminders and tracks payments, so nothing gets missed

Financial Reporting

We document every transaction and send you customized reports each month

24/7 Emergency Service

Our maintenance team are on call day and night to give you peace of mind that your property and residents are always cared for

Leasing

Pictures, video, advertising, showings, and application processing: we aim to keep your properties fully occupied with residents who are fully qualified

Risk Management

Our strong working relationships with code enforcement officials help us to navigate the overlapping layers of housing code that impact your investment

Project Management

We can help you coordinate both large-scale and small-scale renovations using our team of trusted contractors

Property Maintenance

Our team of qualified maintenance personnel coordinate and manage all repairs including 24/7 emergency response services

Meeting Facilitation

Our experienced property managers make homeowner’s association meetings easy with our online hosting service

Property Acquisition Consulting

We offer market insights to existing clients who are searching to expand or modify their investment portfolio

Commercial Facilities Management

We take the headache out of property ownership for businesses or commercial associations that lack the time or expertise to maintain their property or buildings

Contract Management

We keep your vendor contracts up-to-date by tracking the terms and conditions of your agreements and ensuring that certificates of insurance remain valid

Legal Services Coordination

We save you money on legal services during evictions or foreclosures by completing administrative steps ahead of time while reserving attorney time for the final stages

What our clients & customers are saying

Over the past seven years, we have been extremely pleased with the leasing and property management services provided by Stephanie and her team at Full Circle Property Management. They have been very accessible and proactively manage our properties and renovation projects. Stephanie is a great go-to person for Burlington properties and renovations.

Exeter LLC

Stephanie has been very conscientious and professional in managing my Burlington, VT property. This is very important to me as I work in another country and I feel I can trust Stephanie and her company to take of care of things while I am away. I recommend Stephanie and Full Circle Property Management to anyone who owns property in the Burlington area.

Ira Jones

Stephanie and the staff at Full Circle have been wonderful as property managers for our condo association. They are prompt, responsive and knowledgeable in the industry. As a board member, I value their expertise and assistance and would highly recommend them for any property management needs.

Christine Sheehey

Full Circle Property Management has done property management work for my wife and I for quite some time; and we give them our highest rating. Their professional approach to business, caring attitude for their clients, first class service, attention to detail, and problem-solving ability are first class. You will not be disappointed dealing with Stephanie, or any member of the Full Circle Staff. They are Great!

Richard Feeley

I’ve worked with FCPM for 2 years as a property owner and I can’t say enough about the quality and level of professionalism of this group. As a general rule I don’t rate my experiences online, but in this case, I felt compelled to share. From the initial introduction, when Stephanie patiently answered every question I threw at her as a rather skeptical first time client, to the transition period where FCPM assumed managerial duties, to the ongoing relationship, I’ve been impressed with each person I’ve been in contact with. They are extremely communicative and transparent and are direct and fair with tenants. Being on the front lines with tenants is tough, but the FCPM crew does their very best in a challenging and divisive environment where fuses are short and stress levels are high. I’d enthusiastically recommend FCPM to any owner and from everything I’ve seen, tenants would be lucky to have a crew as responsive as this managing the building they call home.

Joe Powers

December 2019 represents my first anniversary of using Full Circle as my property manager of a 8 unit apartment building in Burlington. I have found Stephanie and her staff to be both efficient and highly professional in their conduct in represent my interests. They seem to have combined that expertly with my desire to provide a profitable yet respectful relationship with tenants.

Lyle Macartney

When I moved across the country four years ago, I decided to rent out my condo in Burlington instead of trying to sell it. Stephanie came highly recommended, and in that context I’ve employed her as my property manager for the last four years. She’s also taken over property management duties for my condo association there as well in that time. I only have the most positive things to say about Stephanie and Full Circle Property Management. She has been truly excellent about proactively addressing needs, as well as being very accessible, friendly, and professional in her communications. I receive regular detailed financial statements from her, and she’s always happy to explain things that I might have questions about. I cannot say enough good things about Stephanie and her operation. I definitely rest easy knowing she’s charged with protecting my assets 3000 miles away. Highly recommend.

Matt Storer

I have used Full Circle to lease up a rental property for years, and Stephanie and her staff are always exceptional. She has always found me amazing tenants, even (this time) during the pandemic, even during the rental offseason. The process was extremely easy and professional. Their knowledge of the local rental market is top notch. I highly recommend Stephanie and her team!

Dan Hagan

Living out of state required us to turn over our rental properties to a rental manager. We are very demanding owners and will not rent an apartment that we would not live in ourselves. Full Circle is our third manager and they have exceeded all our expectations. Stephanie understands how we need tenant’s concerns addressed and her crew takes care of them. We always believe in “FaceTime” with our tenants. We check with the tenants and ask to make sure they’re taken care of with maintenance concerns and have never gotten a negative response. Additionally, the outsides of our units are well taken care of as well. We wouldn’t hesitate to recommend other owners to give Full Circle a try!

Tom Edwards

I chose Stephanie and her management team 3 years ago. She has come through for us on many projects and continues to be on top of other proposed projects. The cost for management is very fair – I am pleased to be able to work with her.

Susan Collinson

Living at Gardenside Commons has worked well for me. They welcome responsible tenants with dogs, even a large one like mine. I found them responsive to maintenance requests and enjoy the apartment layout. I just renewed my lease for a second year.

Paula Short

I can’t commend Full Circle and their team enough for how amazing and professional they are. Any need with the apartment I rent is taken care of and any questions I ever have they address and make me feel like I know what’s going on at all times. They care about ALL of their tenants and work with everyone to make sure they feel at home living in one of their properties.

Howard Woods II

Very professional, knowledgeable, and helpful — both with physical issues related to the property, and with great interpersonal skills.

Nilima Abrams

“Stephanie and the staff at Full Circle have been wonderful as property managers for our condo association. They are prompt, responsive, and knowledgeable in the industry. As a board member, I value their expertise and assistance and would highly recommend them for any property management needs.”

Christine Sheehey