There are a variety of reasons that online payment may not be possible at your property (including at Cottonwood Crossing, Gardenside Commons, 50 Barrett St, and our independent senior living communities, all of which do not currently offer online payment options).
As a workaround, we suggest that residents setup a bill pay arrangement with their personal bank. This can be a reliable and convenient way of experiencing a degree of automation without some of the higher fees that online payment options typically require.
Unveiling the Hidden Challenges of Online Payments
- Security Concerns: Owners may be hesitant to accept online payments due to concerns about the security of online transactions, including the risk of fraud or data breaches.
- Lack of Infrastructure: Some owners may not have the necessary infrastructure or resources in place to securely process online payments, such as reliable internet connections or appropriate payment processing systems.
- Preference for Traditional Methods: Some owners may prefer traditional payment methods, such as checks or money orders, due to familiarity or personal preference.
- Legal or Regulatory Restrictions: There may be legal or regulatory restrictions in place that prohibit landlords from accepting online payments, or require them to meet certain criteria or obtain specific licenses before doing so.
- Tenant Accessibility: Not all tenants may have access to the internet or online banking services, making it difficult for them to make payments online.
- Processing Fees: Landlords may be reluctant to accept online payments due to associated processing fees charged by payment processing companies, which can eat into their profits.
- Technical Issues: Online payment systems may experience technical glitches or downtime, leading to delays or difficulties in processing payments.
- Privacy Concerns: Some tenants may have concerns about privacy or data security when making online payments, particularly if sensitive personal or financial information is involved.
- Preference for In-Person Interaction: Some owners may prefer to interact with tenants in person when collecting rent payments, as it allows for better communication and relationship-building.
Resident Services FAQ
Pre-approval required
Current roommate(s)
- We need to receive your completed Lease Change Request form, which may include payment of a processing fee.
- Send an email to leasing@fullcirclevt.com the following info about your possible new roommate:
- first name
- last name
- email address
- cell phone number
Future roommate(s)
- We will send a link to complete your rental application. Please include your cosigner information on this application, which is typically a parent or close relative with the strongest combination of credit and income.
Tips
- Learn more about our application approval guidelines
- Full Circle Property Management does not advertise or seek new roommates or sublets — that is something that current residents must do.
- Approval is not guaranteed — even if the current tenant pays a Lease Change Fee.
- All lease changes (including adding or removing roommates) require Full Circle Property Management pre-approval.
Stage 1: Apply
Submit your application directly via a link on one of our available listings. Each of your housemates/roommates/cosigners needs to submit their own separate application.
Stage 2: Prepay
Next, you will receive a link to prepay your credit/background check fee. This is a “hold” that will only be charged if we begin reviewing your applicant group.
If another applicant group is being reviewed ahead of you, then we may not contact you until your group is next in line.
You can find out the application status of a rental by viewing the top section of each of our Available Rentals. We update the application status of our rentals daily, but slight delays between reviewing applicant groups and updating the application status of rentals may occur.
- “AVAILABLE” means there aren’t any applications currently being reviewed.
- “APPLICATION PENDING” means we are currently reviewing an applicant group. You are welcome to transfer your application to another available rental by contacting leasing@fullcirclevt.com, or you can wait for us to reach out when you are next in line.
- We will contact you if the rental you applied for is no longer available, and you can sign up for listing alerts to hear about other rental options the moment they become available.
- If you hear about a new rental that meets your needs, then there’s no need to resubmit your application. Instead, you can simply contact leasing@fullcirclevt.com, and we will transfer your application to another rental.
Stage 3: Application Review
You will hear from one of our property managers once application review begins, and we will hold the group’s “top pick” during application review. You can transfer your application to another rental for no additional fee if the rental you applied for is no longer available or if you decide to switch after touring the rental.
Any application transfers may result in your group moving to the back of the line of application review, so you should choose carefully when selecting your top pick at the beginning of application review.
Approval Information:
- We process applications on a first-come, first-serve basis, prioritizing fully completed, accurate, and timely submissions.
- Each completed application undergoes the same routine review process.
- If an application does not meet approval guidelines, we will attempt to communicate the reasons within 10 business days.
- We review the entirety of an application, considering factors such as credit score, income, and rental references.
- While a lower credit score may be offset by reliable income and strong rental references, serious concerns in any one category will impact our approval decision.
- Typically, individually applicants should demonstrate a credit score of 650 or higher, and applicant groups should be able to show gross monthly income that is 2.5 times or higher than the monthly rent
Fair Housing Commitment: Full Circle Property Management is an equal opportunity housing provider. We do not discriminate on account of race, sex, sexual orientation, color, age, familial status, marital status, religion, national origin, U.S. military veteran status, disability, gender identity, gender-related characteristics, or because a person is a recipient of public assistance, including Section 8 housing assistance.
Cosigners and guarantors are only available for current, recent, or soon-to-be full-time students who have not had the opportunity to establish credit, employment history and income, or rental history.
Adult applicants (who are not recent, current, or soon-to-be full-time students) will not qualify for a cosigner as a replacement for low credit, a replacement for inconsistent employment or inadequate income, or as a replacement for inadequate recent rental history.
Many residents don’t just live in their homes, it’s also the place they attend online meetings for work or school. So out of respect for our current residents, we now limit the foot traffic in all of our rentals by setting up tours after (1) application review and (2) approval.
The first step is for prospective tenants to select their top pick from our list of available rentals >> before each adult housemate submits their own separate application, which is linked on each of our available rentals.
You will hear back from one of our property managers within 2-5 business days with feedback or next steps, including the option for a virtual or in-person tour (once approved).
We will only review fully completed rental applications (including pay stubs, rental history, and separate online rental applications from each adult housemate).
Our commitment
- We will update our available listings with a “application pending” banner if any applicant group is already being considered ahead of your group.
- Once application review begins, we will hold your “top pick” during application review.
- The credit check fee you submit with your rental application is a “hold” that only gets charged if we review your application.
- You can transfer your application to any other rental without paying extra fees by telling leasing@fullcirclevt.com (you don’t need to apply a second time!). However, your application may be moved to the back of the line for any application transfers, so choose carefully when submitting your rental application.
Yes, you can transfer your approved application to any of our available rentals by contacting leasing@fullcirclevt.com without needing to re-submit your application.
However, you may need to resubmit your rental application after 90 days. Please reach out to us at leasing@fullcirclevt.com with any questions.
In addition, transferring your application means you will move to the “back of the line” for application review. Therefore, you should choose carefully when considering your “top pick” during the application process.
Student loans are not considered a qualified income source for the purpose of a rental application, but recent, current, or soon-to-be full-time students may instead use a co-signer or guarantor.
You may need to resubmit your rental application after 90 days. Please reach out to us at leasing@fullcirclevt.com with any questions.
Yes, we accept section 8, but we must ensure that the voucher limit does not exceed the rental amount. You should contact your case manager and attend a move-out meeting to find out your voucher limits. These are sometimes referred to as your “shopping numbers.” You would then provide this information on our rental application.
We do not charge an application fee, but a credit check fee is required to submit your application.
This fee is a direct, 3rd party cost of reviewing your credit and/or criminal history. We are unable to accept credit reports directly from rental applicants to ensure the integrity and thoroughness of our application review process, which includes both identity verification and review of criminal history.
The fee that we charge at the time of application is a temporary “hold” on your credit or debit card that will only be charged at the time that we process your application.
However, if you decide to withdraw your application, then you should immediately notify leasing@fullcirclevt.com because the credit check fee is non-refundable once we begin processing your application.
Yes – you can use our dropbox to pay rent or other fees anytime between 9am-5pm, Monday through Friday. This dropbox is located inside our office building directly in front of our ground floor office entrance.
Since this dropbox is located inside a secure building, it is not available outside of the above business hours.
What we have on our website is what we have available.
Applicants who don’t see an available listing that meets their needs can stay informed by signing up for our Rental Notification List and they will receive an email notification when a new rental hits the market.
Rental applications include sensitive personal information, so we do not accept or review rental applications unless a currently available rental meets an applicant group’s needs. Instead of submitting an application, we recommend signing up for listing alerts so that you are the first to hear when a new rental hits the market.
You may not hear back immediately about the status of your application if another group is ahead of you in the application review process. Once application review begins, we typically arrive at an approval decision within 2-5 business days. Send questions about the status of your rental application to leasing@fullcirclevt.com.
However, we will notify you if the rental you applied for is no longer available. If this happens, you will have the opportunity to transfer your application to another rental. You can also sign up for listing alerts to hear about new rentals the moment they become available.
If you learn about a new rental within 90 days of submitting your original application, you should simply email leasing@fullcirclevt.com to transfer your application to this new rental (there’s no need to re-submit your application).
Q: When will I know if a particular property becomes available?
A: Availability of rental properties depends on whether current residents decide to renew their leases. These decisions are typically made 60 – 90 days before the end of the lease. New listings usually become available on our website within one to two months (or 30 to 90 days) before the potential move-in date. While this is not a hard and fast rule, it is the typical workflow.
Q: When do new listings usually get announced?
A: New listings are often announced in the 30 to 90-day period before the move-in date. For student housing rentals, new listings become available starting in October of the prior year for an upcoming June move-in.
Q: Do you keep a waitlist for properties?
A: No, we do not keep a waitlist. Instead, we encourage applicants to sign up for listing alerts. This helps protect the personal information of applicants.
Sign up for listing alerts here >>
Q: Can I transfer my application to another rental if the property I applied for is not available?
A: Yes, any applicant who applied within the last 90 days can transfer their application to another rental at no additional fee. Simply email us at leasing@fullcircle.com to request the transfer. There is no need to reapply or resubmit your application.
However, your application will move to the back of the line for application review when you transfer your application, so you should choose carefully when selecting your “top pick” during your initial application.
For any further questions, please feel free to contact us via email. We appreciate your understanding and patience.
Pre-approval required
Current tenant(s)
- We need to receive your completed Lease Change Request form, which includes payment of a non-refundable processing fee
Future subletter(s)
- We need to receive your completed credit/background check Prepayment Form.
- Next, we will send you a link to submit your rental application.
- After you submit your application, you will you receive a second link via an automated responder. You should share this link with our cosigner because in most situations, we will need to receive a completed cosigner application from your parent or close relative with the strongest combination of income and creditworthiness in order to process your application.
- Finally, we will begin application review, and we will notify you when we have reached an approval decision.
Tips
- Learn more about our application approval guidelines
- Full Circle Property Management does not advertise or seek sublets — that is something that current tenants must do!
- Approval is not guaranteed — even if the current tenant pays a Lease Change Fee!
- All lease changes (including removing roommates or subletting) require Full Circle Property Management pre-approval.
There’s no way to know for sure if a future listing will meet your needs, but availability of rentals typically happens within 60-120 days of desired move-in dates as our current residents figure out if they are renewing (or moving-out).
The exception to this timeline is homes in popular student housing areas (such as Burlington or South Burlington), which typically begin advertising in the fall of the preceding year for a June move-in.
Either way, your best option is to stay informed about new listings by signing up for our listing alerts!
- Who is eligible to serve as a cosigner for an apartment application?
- Cosigners must have a close familial or relational tie with the applicant and possess a verifiable US-based address.
- While close family members or relatives are generally preferred, we may accept other willing cosigners who meet the approval guidelines.
- What are the financial prerequisites for a cosigner?
- A cosigner typically demonstrates a credit score of at least 750 and a gross monthly income equivalent to or exceeding three times the monthly rent amount.
- Under what circumstances might an applicant qualify to secure a cosigner?
- A cosigner may be permitted if the applicant has not had the opportunity to establish credit or cannot earn income due to circumstances such as being a full-time student or retired. Applicants with poor credit scores or a history of delinquencies will not qualify for a co-signer.
We accept checks, cashier’s checks, or money orders in-person or via the mail.
We strongly discourage cash payment and will redirect you to the post office next door to convert this cash into a money order.
If you’d like to pay by check, you can send a check made payable to the name specified in your written lease agreement to our PO box at:
[Insert name of your payable legal entity here]
c/o Full Circle Property Management
PO Box 4057
Burlington, VT 05406
Income is qualified when it is received by the applicant directly from an employer or other regular and reliable source that can be documented. Other forms of qualified income include, but are not limited to: Housing Choice (Section 8) Vouchers, Supplemental Social Security (SSI), Social Security Disability Insurance (SSDI), or trust funds.
Income from tips or other cash transactions that are not regular or cannot be documented do not qualify.
Student loans are not considered a qualified income source for the purpose of a rental application, but recent, current, or soon-to-be full-time students may instead use a co-signer or guarantor.
Video tours are pre-recorded.
Group virtual tours are live events during which our property manager will be onsite at the rental. Applicants will connect to the property manager via either Facetime or GoogleMeet so that our property manager can live-stream video of the apartment to be viewed by the applicant remotely.
While not pre-recorded, the virtual tour is an opportunity for applicants to interact with our property manager and the property.
Full Circle Property Management
PO Box 4057
Burlington, VT 05406
Our main office headquarters are located at 346 Shelburne Road, Burlington, VT 05401.
We are located on the ground floor that is directly accessible from the parking lot on the north facing side of the building (near the pharmacy next door). If you enter the building from the south facing parking lot, you will need to take the elevator or stairs to the ground floor to locate our office.
Why is a Social Security Number Required?
A social security number (SSN) is a unique identifier issued by the US government. It allows Full Circle Property Management to conduct comprehensive credit and background checks on cosigners, ensuring their financial responsibility, compliance with anti terrorism and governmental obligations, and demonstrates their ability to fulfill financial obligations. This protects both tenants and property owners by verifying financial credibility and reliability.
Why Does the Cosigner Need a US-Based Address?
Providing a US-based address is essential for communication and legal recourse. It enables Full Circle Property Management to reach the cosigner easily and verify their identity and residency status. Additionally, a US-based address ensures that legal action can be taken swiftly and effectively if problems arise, safeguarding the interests of all parties involved.
Why is Meeting Income Criteria Necessary?
Meeting income criteria demonstrates the cosigner’s financial capability to cover rent payments if needed. Requiring a gross monthly income of at least three times the monthly rent amount mitigates financial risks and ensures consistent fulfillment of lease obligations. This helps maintain stability and reliability in the leasing process.
At Full Circle Property Management, we prioritize transparency, accountability, and mutual trust in all our leasing agreements. By adhering to these guidelines, we strive to create a secure and stable rental environment for both tenants and property owners.
There are a variety of reasons that online payment may not be possible at your property (including at Cottonwood Crossing, Gardenside Commons, 50 Barrett St, and our independent senior living communities, all of which do not currently offer online payment options).
As a workaround, we suggest that residents setup a bill pay arrangement with their personal bank. This can be a reliable and convenient way of experiencing a degree of automation without some of the higher fees that online payment options typically require.
Unveiling the Hidden Challenges of Online Payments
- Security Concerns: Owners may be hesitant to accept online payments due to concerns about the security of online transactions, including the risk of fraud or data breaches.
- Lack of Infrastructure: Some owners may not have the necessary infrastructure or resources in place to securely process online payments, such as reliable internet connections or appropriate payment processing systems.
- Preference for Traditional Methods: Some owners may prefer traditional payment methods, such as checks or money orders, due to familiarity or personal preference.
- Legal or Regulatory Restrictions: There may be legal or regulatory restrictions in place that prohibit landlords from accepting online payments, or require them to meet certain criteria or obtain specific licenses before doing so.
- Tenant Accessibility: Not all tenants may have access to the internet or online banking services, making it difficult for them to make payments online.
- Processing Fees: Landlords may be reluctant to accept online payments due to associated processing fees charged by payment processing companies, which can eat into their profits.
- Technical Issues: Online payment systems may experience technical glitches or downtime, leading to delays or difficulties in processing payments.
- Privacy Concerns: Some tenants may have concerns about privacy or data security when making online payments, particularly if sensitive personal or financial information is involved.
- Preference for In-Person Interaction: Some owners may prefer to interact with tenants in person when collecting rent payments, as it allows for better communication and relationship-building.
We review the entirety of an application before making an approval decision. Therefore, a strength in one area of the application may compensate for a weakness in another area. so strengths and in one area may offset weakness is another. However, significant weaknesses in any one area (such as low income or a low credit score) may not meet approval guidelines.
