Some municipalities have recently increased fees and mandates related to rental housing, and we empathize with both property owners and residents who bear the costs. Rather than raising rents, we’ve opted for transparency by clearly listing the city-mandated fee upfront. This ensures residents have a complete picture of rental costs before signing leases. Our commitment […]
How do I get my VT Renter’s Rebate or Credit check?
The state of VT made changes to the process for renters claiming a rebate effective in 2022. Property managers will no longer send Landlord Certifications to residents. Instead, property managers now submit this information electronically directly to the state, and individual residents contact the state to submit their own personal Renter’s Rebate or Credit claim. […]
I’m a condo homeowner at Eastwood Commons II, and I want to change my front door locks. How does that work and who pays for it?
Any homeowner lock changes need to be coordinated through Dion’s Lockshop, and individual homeowners are responsible for paying all costs for lock changes to their own condo. Please contact Dion’s and identify yourself as a homeowner of Eastwood Commons II, and Dion’s will provide you with more details and an estimate of costs. Dion’s […]
Can I submit a maintenance request by calling or emailing?
The sole method for submitting non-emergency maintenance requests remains logging in to the online portal. While resorting to phone calls or emails may seem like a workaround to this requirement, it introduces heightened risks of errors and delays. Moreover, overlooking maintenance requests could result in significant property damage or disruptions. Submitting non-emergency requests via the […]
Why doesn’t my property allow online payments?
There are a variety of reasons that online payment may not be possible at your property (including at Cottonwood Crossing, Gardenside Commons, 50 Barrett St, and our independent senior living communities, all of which do not currently offer online payment options). As a workaround, we suggest that residents setup a bill pay arrangement with their […]
How can I access my online portal?
Homeowners and Residents can access your online portal via the App Store (iPhone) or Google Play (Android) app, and everybody can access their portal via the links below.
