Once you have activated your own personal online portal, you will have access to customized tutorials for Homeowners/HOA >> and Residents/Tenants >>
Will I be charged a fee for paying my rent or dues with a check or automated bill payment via my personal bank?
No – Full Circle Property Management does not charge any fees for these forms of payment.
Will I be charged any fees for using online payment services in my new online portal?
Yes – the banking industry is now charging transaction fees to process online payments at Appfolio and other software providers. These fees are becoming the norm as the banking industry improves data security and fraud prevention efforts, and Full Circle Property Management does not benefit from these fees in any way.
Will I be able to pay my rent or dues online via my new online portal?
Most homeowners and residents will have an online payment option via their online portal, but some properties — such as Cottonwood Crossing, Gardenside Commons, 50 Barrett St, and our independent senior living communities — do not currently offer online payment options. As another option, you can often setup automated payment by contacting your personal bank […]
Should I still setup my online portal – even if I’m not planning to pay online?
Yes — you are required to activate your online portal to submit non-emergency maintenance requests, view your account balance, and access other features, including community calendars, shared documents, and status updates for maintenance requests.
We’re not ready to move yet, but we’re wondering if you can tell us about future rentals that might be coming soon?
There’s no way to know for sure if a future listing will meet your needs, but availability of rentals typically happens within 60-120 days of desired move-in dates as our current residents figure out if they are renewing (or moving-out). The exception to this timeline is homes in popular student housing areas (such as Burlington […]
