The sole method for submitting non-emergency maintenance requests remains logging in to the online portal. While resorting to phone calls or emails may seem like a workaround to this requirement, it introduces heightened risks of errors and delays. Moreover, overlooking maintenance requests could result in significant property damage or disruptions. Submitting non-emergency requests via the […]
Why doesn’t my property allow online payments?
There are a variety of reasons that online payment may not be possible at your property (including at Cottonwood Crossing, Gardenside Commons, 50 Barrett St, and our independent senior living communities, all of which do not currently offer online payment options). As a workaround, we suggest that residents setup a bill pay arrangement with their […]
How can I access my online portal?
Homeowners and Residents can access your online portal via the App Store (iPhone) or Google Play (Android) app, and everybody can access their portal via the links below.
Where can I go to learn more about my online portal?
Once you have activated your own personal online portal, you will have access to customized tutorials for Homeowners/HOA >> and Residents/Tenants >>
Will I be charged a fee for paying my rent or dues with a check or automated bill payment via my personal bank?
No – Full Circle Property Management does not charge any fees for these forms of payment.
Will I be charged any fees for using online payment services in my new online portal?
Yes – the banking industry is now charging transaction fees to process online payments at Appfolio and other software providers. These fees are becoming the norm as the banking industry improves data security and fraud prevention efforts, and Full Circle Property Management does not benefit from these fees in any way.
