Some municipalities have recently increased fees and mandates related to rental housing, and we empathize with both property owners and residents who bear the costs. Rather than raising rents, we’ve opted for transparency by clearly listing the city-mandated fee upfront. This ensures residents have a complete picture of rental costs before signing leases. Our commitment […]
Resident Services FAQ
How do I get my VT Renter’s Rebate or Credit check?
The state of VT made changes to the process for renters claiming a rebate effective in 2022. Property managers will no longer send Landlord Certifications to residents. Instead, property managers now submit this information electronically directly to the state, and individual residents contact the state to submit their own personal Renter’s Rebate or Credit claim. […]
Why doesn’t my property allow online payments?
There are a variety of reasons that online payment may not be possible at your property (including at Cottonwood Crossing, Gardenside Commons, 50 Barrett St, and our independent senior living communities, all of which do not currently offer online payment options). As a workaround, we suggest that residents setup a bill pay arrangement with their […]
We’re not ready to move yet, but we’re wondering if you can tell us about future rentals that might be coming soon?
There’s no way to know for sure if a future listing will meet your needs, but availability of rentals typically happens within 60-120 days of desired move-in dates as our current residents figure out if they are renewing (or moving-out). The exception to this timeline is homes in popular student housing areas (such as Burlington […]
Adding or removing roommates
Current roommate(s) Future roommate(s) Tips
Sublet requests
Current tenant(s) Future subletter(s) Tips
