Frequently Asked Questions
Full Circle Property Management is an equal opportunity housing provider. We do not discriminate on account of race, sex, sexual orientation, color, age, familial status, marital status, religion, national origin, U.S. military veteran status, disability, gender identity, gender-related characteristics, or because a person is a recipient of public assistance, including Section 8 housing assistance.
We process applications on a first-come, first-serve basis – but rental applications must be fully completed, accurate, and timely – to be considered.
Each application that has been accurately and fully completed will undergo the same, routine review process, but incomplete applications and applications for rentals that are no longer available may not be reviewed.
If your application is reviewed and does not meet the approval guidelines, we will attempt to communicate the reason(s) for this decision to the applicant(s) within 10 business days.
We review completed applications for available rentals according to the following basic guidelines, but we review the entirety of an application before making an approval decision. Therefore, a lower credit score (such as below or near 650) may be offset by consistent and reliable recent income and adequate rental references. However, serious concerns in any one category (such as a very low credit score or a lack of verifiable recent income) may cause an applicant to not qualify regardless of strengths in other categories.
Cosigners and guarantors are only available for current, recent, or soon-to-be full-time students who have not had the opportunity to establish credit, employment history and income, or rental history.
Adult applicants (who are not recent, current, or soon-to-be full-time students) will not qualify for a cosigner as a replacement for low credit, a replacement for inconsistent employment or inadequate income, or as a replacement for inadequate recent rental history.
COVID-19 has changed our approach to showings now that many residents live, work, and go to school within their homes, and we no longer offer rental tours before applying.
Instead, all qualified applicants will have the option of video, virtual, or in-person tour while their application is being reviewed.
Yes, we accept section 8, but we must ensure that the voucher limit does not exceed the rental amount. You should contact your case manager and attend a move-out meeting to find out your voucher limits. These are sometimes referred to as your “shopping numbers.” You would then provide this information on our rental application.
We do not charge an application fee, but a credit check fee is required to submit your application.
This fee is a direct, 3rd party cost of reviewing your credit and/or criminal history. We are unable to accept credit reports directly from rental applicants to ensure the integrity and thoroughness of our application review process, which includes both identity verification and review of criminal history.
The fee that we charge at the time of application is a temporary “hold” on your credit or debit card that will only be charged at the time that we process your application.
However, if you decide to withdraw your application, then you should immediately notify [email protected] because the credit check fee is non-refundable once we begin processing your application.
Yes – you can use our dropbox to pay rent or other fees anytime between 9am-5pm, Monday through Friday. This dropbox is located inside our office building directly in front of our ground floor office entrance.
Since this dropbox is located inside a secure building, it is not available outside of the above business hours.
What we have on our website is what we have available.
Applicants who don’t see an available listing that meets their needs can stay informed by signing up for our Rental Notification List and they will receive an email notification when a new rental hits the market.
Most of our approved applicant groups have credit scores that are 700 or above, and their gross incomes are approximately 2.5 times their apportionment of the monthly rent.
Most of our approved applicant groups have credit scores that are 750 or above, and their combined gross incomes are approximately 3 times the total rental amount.
However, we consider the entirety of an application when making an approval decision, so we encourage applicants to apply if their credit score is near these guidelines.
We accept checks, cashier’s checks, or money orders in-person or via the mail.
We strongly discourage cash payment and will redirect you to the post office next door to convert this cash into a money order.
If you’d like to pay by check, you can send a check made payable to the name specified in your written lease agreement to our PO box at:
[Insert name of your payable legal entity here]
c/o Full Circle Property Management
PO Box 4057
Burlington, VT 05406
Income is qualified when it is received by the applicant directly from an employer or other regular and reliable source that can be documented. Other forms of qualified income include, but are not limited to: Housing Choice (Section 8) Vouchers, Supplemental Social Security (SSI), Social Security Disability Insurance (SSDI), or trust funds.
Income from tips or other cash transactions that are not regular or cannot be documented do not qualify.
Student loans are not considered a qualified income source for the purpose of a rental application, but recent, current, or soon-to-be full-time students may instead use a co-signer or guarantor.
Video tours are pre-recorded.
Group virtual tours are live events during which our property manager will be onsite at the rental. Applicants will connect to the property manager via either Facetime or GoogleMeet so that our property manager can live-stream video of the apartment to be viewed by the applicant remotely.
While not pre-recorded, the virtual tour is an opportunity for applicants to interact with our property manager and the property.
Our main office headquarters are located at 346 Shelburne Road, Burlington, VT 05401.
We are located on the ground floor that is directly accessible from the parking lot on the north facing side of the building (near the pharmacy next door). If you enter the building from the south facing parking lot, you will need to take the elevator or stairs to the ground floor to locate our office.
We review the entirety of an application before making an approval decision. Therefore, a strength in one area of the application may compensate for a weakness in another area. so strengths and in one area may offset weakness is another. However, significant weaknesses in any one area (such as low income or a low credit score) may not meet approval guidelines.
6 steps to renting with Full Circle
STEP 1 – Find a Rental
Choose your top pick(s) from our list of available rentals.
STEP 2 – Apply Online
Each roommate or adult family member will need to submit their own online application form with their top pick(s) listed.
STEP 3 – Rental Application Review
Your application(s) will typically be reviewed within 1-3 business days for available rentals.
STEP 4 – Video, Virtual or In-Person Rental Tour
You will have the option for an in-person, video, or virtual tour while your application is being reviewed.
STEP 5 – Lease signing & deposit
Once approved, you can sign your lease online and pay your deposit – often within 24 hours of your approval decision.
STEP 6 – Move in to your new place
Coordinate with one of our resident managers to get keys and complete your move-in inspection.
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