Online Portal
Pay rent or dues,* submit non-emergency maintenance requests, and view your account from your personalized dashboard.
After Hours Maintenance emergencies
(802) 951-4432
A maintenance emergency refers to a sudden and severe issue within a property that poses an immediate threat to the health, safety, or structural integrity of the premises or its occupants. These emergencies typically require urgent attention and immediate resolution to prevent further damage or harm. Examples include flooding, loss of heat, or situations endangering human life or property.
Online Portal
Your account at your fingertips. Anytime, anywhere.
Questions about your portal?
Pay Rent & Dues
Securely pay rent and dues online from anywhere. Set up automatic payments so you always pay on time*
VIew Statemements & Docs
View account statements, community documents, and a community calendar in one convenient place
Maintenance Requests
Quickly submit non-emergency maintenance requests and track completion
Insurance, Inspections, and Personal Info
Easily submit proof of insurance coverage or proof, required inspections, or updated personal information right from your secure portal
Seamless Communication
Send communications to us at anytime from your mobile device, desktop, laptop, or tablet, and view all messages here in your dashboard
Architectural Review
Quickly upload homeowner project plans and pictures to gain board approval and keep track of feedback in your dashboard
* Some properties do not accept online payments (including Gardenside Commons, Cottonwood Crossing, and our Independent Senior Living communities located in Williston and Essex).
*Fees may apply for online credit and ACH payments. These fees are paid directly to financial service providers such as banks and credit card companies, and Full Circle Property Management does not benefit from these payments in any way. However, you can often setup automated payment by contacting your personal bank to send regular occurring checks via their own bill payment system.
Frequently Asked Questions
There are a variety of reasons that online payment may not be possible at your property (including at Cottonwood Crossing, Gardenside Commons, 50 Barrett St, and our independent senior living communities, all of which do not currently offer online payment options).
As a workaround, we suggest that residents setup a bill pay arrangement with their personal bank. This can be a reliable and convenient way of experiencing a degree of automation without some of the higher fees that online payment options typically require.
Unveiling the Hidden Challenges of Online Payments
- Security Concerns: Owners may be hesitant to accept online payments due to concerns about the security of online transactions, including the risk of fraud or data breaches.
- Lack of Infrastructure: Some owners may not have the necessary infrastructure or resources in place to securely process online payments, such as reliable internet connections or appropriate payment processing systems.
- Preference for Traditional Methods: Some owners may prefer traditional payment methods, such as checks or money orders, due to familiarity or personal preference.
- Legal or Regulatory Restrictions: There may be legal or regulatory restrictions in place that prohibit landlords from accepting online payments, or require them to meet certain criteria or obtain specific licenses before doing so.
- Tenant Accessibility: Not all tenants may have access to the internet or online banking services, making it difficult for them to make payments online.
- Processing Fees: Landlords may be reluctant to accept online payments due to associated processing fees charged by payment processing companies, which can eat into their profits.
- Technical Issues: Online payment systems may experience technical glitches or downtime, leading to delays or difficulties in processing payments.
- Privacy Concerns: Some tenants may have concerns about privacy or data security when making online payments, particularly if sensitive personal or financial information is involved.
- Preference for In-Person Interaction: Some owners may prefer to interact with tenants in person when collecting rent payments, as it allows for better communication and relationship-building.
